I recently needed to pick up a prescription for the KoD at the pharmacy. With health insurance covering most of it, there was to be just a smaller amount to pay. Seeing as the beginning of the year had just been and gone, he had told me that his initial deductible for the year had been charged the last time.
The pharmacist handed over the meds, and charged me more than I had expected. Now, you have to realize something. I have no clue about KoD’s health insurance, don’t even know what company. Once I live here and am on it, better be sure I will. I was running around, doing errands, helping him out, so he could get work done. I knew the pharmacist charged me too much but I didn’t feel like I knew enough to challenge him on it.
I came home, handed the bill to the KoD who of course said I had been charged too much. Apparently they had charged him the deductible a second time. He called the insurance company, they agreed there was a mistake, they called the pharmacy, I went back and they reimbursed me the difference and apologized.
My question is this: how many of you would even have been aware you were over charged, how many would have called the insurance company to clear it up, and how many of you might be aware that something hinky was going on but not be bothered to deal with it?
There was a time, years ago, that I would never have questioned the pharmacy on a bill. I would have assumed that seeing as they had computers and are all automated that they would be right every time. WRONG! I would probably have walked away having paid too much money and lost out. Am I right in assuming many of you would too? Someone even told me that they don’t even look at the bill when picking stuff up from the pharmacy.
Be aware, people!!!